Mirapoint Glossary

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ACL (Access Control List)
A list of users and the operations (read, write, mail, admin) that each user is allowed to perform on a mail folder.

Address Book
An automated email address directory that allows you to address your messages easily. Generally comes in personal and public versions.

Administration Protocol (admind)
Is an ASCII protocol that provides a scripting interface for Mirapoint system adiministration.

Administration Service
Provides a mechanism for adding user accounts and mailboxes and for managing system services. It communicates with most services using the Mirapoint administration protocol.

Administration Suite
Provides a web-based interface for administrators, helpdesk and domain administrators, and ordinary users. Only a web browser is required to access the Administration Suite. Administrators can perform a wind range of tasks for managing a Mirapoint System. Helpdesk and domain administrators can administer delegated domains. Users can manage their mailboxes, change passwords, set up message filters and control forwarding or automatic reply for their accounts.

Administrator
A user with special system privileges whose job it is to manage most aspects of the Mirapoint system.

Allowed Senders
Lists of email addresses, IP addresses, or domain names that can be trusted to send messages into your system.

Archive
An archive is a collection of computer files that have been packaged together for backup, to transport to some other location, for saving away from the computer so that more hard disk storage can be made available, or for some other purpose. An archive can include a simple list of files or files organized under a directory or catalog structure (depending on how a particular program supports archiving).

Anti-Spam
A software program designed to identify and remove a known or potential spam mail.

Anti-Virus
A software program designed to identify and remove a known or potential computer virus.

Appliance
A self-contained computer system specialized for network use. Its applications are pre-installed. Mirapoint appliances were built from the ground up to work together with one purpose in mind: providing secure messaging functionality. Our appliance-based approach optimizes performance, reliability and cost-effectiveness.

Authentication
The verification of the user's identity when logging onto a system. Users are required to enter their login name and password. Encryption and ticket-granting services can be employed as more secure authentication methods.

Authentication Database
The repository where user account data is stored.

Authentication Method
The way in which user data is validated. Mirapoint systems support several authentication methods, including LDAP, Kerberos, and plaintext.

Automatic Reply
A feature that can be turned on (or off) to send a customized message to all incoming messages. This is useful for notifying people when you are on vacation or away from your mail.

Bayesian Filtering
A type of spam filtering that analyzes the language used in emails and fine tunes its own filters over time specific to an individual email address or user.

Backup-Alerts and Backup-Status
Distribution lists for the backup subsystem. Members of the backup-alerts distribution list receive a message whenever the backup or restore media requires attention. After a backup or restore completes, members of the backup-status list receive a message indicating either success or a reason for failure.

Blocked Domain
A DNS domain from which the SMTP service refuses to accept messages. The Mirapoint system lets you explicitly block mail from domains known to originate or relay unacceptable amounts of junk mail (see UCE).

Blocked Senders
Lists of IP addresses and/or domain names of known spammers and open Simple Mail Transfer Protocol relays.

Broadcast Folder (mailbox)
A shared mailbox used for making announcements to all users on a server. New messages in the announcement mailbox get inserted into a user’s mailbox at login.

Business Continuity
Business continuity describes the processes and procedures an organization puts in place to ensure that essential functions can continue during and after a disaster. (See article)

Catch Rate
The amount of spam caught by an email security application. The Mirapoint RazorGate appliance uses a multi-layered approach to achieve a 98 percent catch rate.

CLI (Command-Line Interface)
A keyword-based interactive environment offering a set of commands for administering your Mirapoint system.

Class of Service Controls
Administration that defines what services are offered to individual users and domains. The Mirapoint RazorGate includes powerful, Class-of-Service (COS) controls that let administrators quickly and easily define what COS.

Content
The portion of an email message that is content; human-readable text divided into a header and the message body.

Content Filtering Applications
A method of email filtering that looks at specific words and attachments to determine whether a message is spam or contains sensitive information that needs to be blocked, quarantined, or logged.

Daily-Reports
A distribution list that receives detailed information at midnight about email traffic and system events.

Default Router
The primary IP router (also called gateway) that controls packet traffic into and out of a subnet.

Degraded Mode
When a disk fails and there is no hot spare disk, the RAID system reconstructs missing data as needed in response to user requests. Because on-the-fly reconstruction is computationally intensive, performance is degraded.

Delegated Administrator
A person who has administration privileges for a delegated domain. The delegated administrator can perform common tasks such as adding users, deleting users, or setting passwords. Distribution lists (specific to the delegated domain) can also be established and maintained.

Delegated Domain
Fully administrable DNS domain that behaves like the primary domain; useful for mail outsourcing by service providers.

Delivery
One of the ways a message can be added to a mailbox. Only the SMTP service can deliver a message to a mailbox—this is what happens when someone sends a message addressed to that user. Insertion is another method for adding a message to a mailbox; it occurs during copy and move operations.

Disaster Recovery
Describes how an organization is to deal with potential disasters. Mirapoint offers the following solutions for disaster recovery: Cold Backup , Wide Area Site Replication and Case Study of a Custom Solution.

Disconnected Mode
Used by the IMAP service. When users download messages to their own computer and log out, messages stay in the message store. Users can then modify the local copies of their mailboxes. The next time they log into IMAP, the service updates the message store with the changes they made to local copies.

Disk Mirroring
In RAID-1 configurations, two disks have exactly the same layout. This arrangement is also called plexing. See RAID.

Distribution List
A named list of email addresses (user accounts with mailboxes). When you send a message to a distribution list, the message is sent to all the addresses on the list.

DHA
Directory Harvest Attack; a method used to glean email addresses from an email server in order to build a spam database.

DMZ
De-Militarized Zone; a segment of a network that is neither the private side nor the public side but rather an independent segment altogether (typically a third Ethernet connection on a firewall) where email and Web servers are often placed.

Directory Server
A network server that provides a directory service or naming service. (see Mirapoint Directory Server appliance).

DoS
Denial of Service; a type of network attack that floods a host with attack packets to exhaust its resources preventing it from responding to legitimate requests.

DNS (Domain Name System)
A common method used for establishing Internet addresses so mail can reach its correct system destination. An example of a domain name (not including host name) is example.com. A sample user email address is whozit@example.com.

DNS Domain Name
The DNS domain name of your local network (for instance, example.net). Domain names are case-insensitive.

DNS Server
Domain Name System (DNS) server, which provides IP address to host name lookup, among other information.

Domain Keys Identified Mail
Domain Keys Identified Mail (DKIM) is an email authentication proposal that strengthens user protection from email forgery, and increases accountability for spam and phishing scams.

Domain Signatures
Using the Domain Set Signature command, administrators can append a signature to all messages sent from a delegated domain or from the primary domain. This is useful for affixing copyright information, disclaimers, or advertisements.

Domain-Wide Filters
Using the CLI, administrators can set up filtering rules on a domain-wide basis by specifying the domain name rather than a user name. Domain-wide filters are executed before any user filters, but domain-wide filters cannot preclude execution of user filters. See also filter.

Email Alert
A message the monitoring subsystem sends when a fault occurs. An email alert is sent to all members of some distribution list. The administrator receives all email alerts by default.

Email Backup
Application that allows copying files or databases so that they will be preserved in case of equipment failure or catastrophe or for legal/compliance audit purposes. (see Mirapoint RazorSafe)

Email Encryption
The process of using a mathematical algorithm to jumble data into ciphertext so that it cannot be read until it is decrypted.

Email Filter
An email filter is a program that is used to detect unsolicited and unwanted email and prevent those messages from getting to a user's inbox.

Email Migration
Moving email messages and application from one computer to another. Mirapoint offers the first patent pending Zero Downtime Migration.

Email Reputation
Email senders are graded on their practices and assigned a reputation score based on several variables, such as complaint rates, volume of mail sent and response to unsubscribe requests. Mirapoint RazorGate provides reputation-base filtering.

Email Retention
Archiving and management of past business communications that take place via email.

Envelope
The portion of a message that contains machine-readable information that helps email systems deliver the message.

Failover
See hot standby for failover.

Farm
A group of centrally administered systems. Mirapoint offers the Messaging Infrastructure Manager (MIM) for this approach to single-point administration.

Fault
An error detected or generated by the Mirapoint system. When a fault occurs, the monitoring system sends an email alert to members of the system-alerts distribution list, and the client application’s Health Monitor form displays the fault.

Filter
Provides the ability for individual users to eliminate unwanted junk mail, or UCE. See message filters.

Forwarding
A feature that allows users to automatically forward incoming messages to a different address. This is useful for changing work location or for consolidating mailboxes. Administrators can control message forwarding for individual users.

Full Name
The first and last name of the person using an account. The full name, limited to 80 characters, appears in message headers.

Fully Qualified Domain Name
A complete system name that includes the names of a host, possible subnets, organization domain, and the top-level domain name. For example, k9.eng.example.com is fully qualified, whereas k9.eng is not.

Group calendar
Mirapoint's group calendar gives end-users the ability to collaborate on managing appointments, events and resources as part of a portfolio of other mission-critical messaging services.

Header
Contains information about the email message, such as the date and time the message was sent, the return address of the sender, and the address of the recipient. Internet RFC 822 defines the format of email headers.

Health Monitor
A form in the administration client that you use to see information about the current state of the system, storage subsystem, UPS, cooling fan, voltage, and temperature.

Heuristics filtering
A type of spam filtering that works by trial and error, checking for various known spam characteristics such as well-known phrases, forged email headers, and larger-thannormal fonts that might signal that a message is spam

HIPAA
Health Insurance Portability and Accountability Act of 1996; enacted, in part, to help protect the privacy and security of personal healthcare information.

Image-Based Backup
A kind of backup that has much better speed than message-based backup, but that does not allow incremental or selective operation. Image-based restore cannot be performed while messaging services are running.

IMAP (Internet Message Access Protocol)
Networking protocol used for retrieving and managing email messages, passed between a message server and its clients.

IMAP Service
A service that lets users retrieve and manage their email messages, stored on a server, using the IMAP4 protocol.

IMR
Internet Message Router. See message router.

Inbound Message Router
A router that sits between the Internet and your network, delivering messages from the outside to appropriate mail store systems within your enterprise. An inbound message router may also filter out unsolicited email from specified domains. It can scan email traffic for viruses, cleaning or quarantining them as required.

Inbox
The main mailbox associated with each user’s account. This is where email messages addressed to the user are delivered. The inbox and user usually have the same name.

Industry Standards
A format that has been approved by a recognized standards organization or by the industry. All Mirapoint products and services are built on industry standards and protocols including Post Office Protocol (POP), Internet Message Access Protocol (IMAP), HyperText Transfer Protocol (HTTP), Simple Mail Transfer Protocol (SMTP) and Lightweight Directory Access Protocol (LDAP); Mirapoint’s messaging products are also compatible with almost any commonly-used email client.

Insertion
One of the ways a message can be added to a mailbox. A message can be inserted into a mailbox using an IMAP client to move or copy the message. Delivery is the other method for adding a message to a mailbox; it is managed by SMTP.

IP Address
The Internet Protocol (IP) address assigned to a system, including your Mirapoint box, expressed in dotted-quad notation (such as 192.168.0.28).

Junk Mail Manager (JMM)
Mirapoint Junk Mail Manager addresses the evolving spam landscape and false-positive factor with individual quarantine mailboxes deployed on the edge security appliance.

Kerberos
An authentication method that provides encryption security for login sessions.

Key-Exchange Key
A long public key that SSL uses to establish a short session key, which is used to encrypt data exchanged during an SSL session.

LDAP (Lightweight Directory Access Protocol)
A networking protocol that allows for remote database search and retrieval of information. Mirapoint systems use LDAP for authentication, routing, and proxying.

LDAP Database
A repository for storing information that can be accessed using LDAP. With this type of database you can centralize the storage of email routing data, login authentication data for users in your organization, and store client proxy data.

Login Name
A unique, case-sensitive text string by which users are identified on the system. Login names must have at least one character but no more than 80 characters.

Logs
Detailed daily logs of email traffic and other system events; see mail log and system log.

Mailbox
A container for storing email messages. With IMAP, mailboxes can contain other mailboxes in addition to messages.

Mail client
A program that runs on your computer (the client) and that allows you (the user) to create, send, and receive email.

Mail domains
Non-primary DNS domains for which a Mirapoint system accepts messages; useful when changing a company name.

Mail folder
A mailbox that can contain only mailboxes or other mail folders. The Mirapoint administration client uses folder icons to represent mail folders.

Mail log
A detailed log showing message statistics that you access from the Mirapoint Suite. The system stores mail logs for seven days.

MailHurdle
Mirapoint’s MailHurdle is placed at the very edge of the network off-loading a majority of spam traffic (up to 98% of spam) before it enters an organizations network

Malware
Malicious software; viruses, worms, and Trojan horses that are often transmitted via email that can cause computer and network problems including stealing, corrupting, or deleting information.

Masquerade
A DNS domain appended to all unqualified addresses in message headers—addresses not containing the at sign (“@”). If a relay host is specified, masquerade affects message headers.

Message-Based Backup
A kind of backup that allows incremental backup and selective backup of specific mailboxes. Message-based restore also can be performed while messaging services are running. Contrast with image-based backup.

Message body
Contains the substance of an email message—information the sender communicates to the recipient. This information can be encoded in ASCII, or in some format defined by a Multipurpose Internet Mail Extensions (MIME) type.

Message filters
Provide per-user or per-domain processing capabilities for incoming mail. Filter rules contain a pattern that can either match or not match a message, and an action to take for the message (deliver, move, or discard). Users can modify their own message filters. Domain administrators can modify message filters for their domains.

Message Router
Applies information specifying how to route messages to all users in your organization, but does not store messages.

Message Server
One of possibly many Mirapoint systems that store messages for email users in your organization. Messages can be sent to a message server by a message router.

Message Store
The file system that stores messages sent to a Mirapoint system.

Message Proxy
Mediates user access to multiple message servers distributed across the network.

MIM (Messaging Infrastructure Manager)
A centralized console through which administrators can manage multiple systems through a single interface. Commands are provided for LDAP interaction, initial setup, user and mailbox provisioning, load balancing, and domain management. See also farm.

MIME (Multipurpose Internet Mail Extensions)
A protocol that allows you to incorporate multimedia attachments to email messages. These include still images, movie clips, sound files, binaries, and text files.

Metamorphic Malware
Malware that can change its behavior during propagation, making prevention and detection that much more difficult.

MIME
Multipurpose Internet Mail Extensions

Management Console
Mirapoint messaging appliances provides a simplified web based management console that allows the administrator to configure the system and monitor operations.

Message Server
Mirapoint Message Server™ is a solid foundation for a secure messaging infrastructure, providing a standards-based platform that intelligently serves, secures and manages messages with multi-mode client access.

MOS™ (Messaging Operating System™)
Delivered as a single software image and provides the industry’s only tight integration and optimization of both Operating System (OS) and application components. As a result, customers get a higher quality product and do not need to worry about keeping up with individual patches and updates.

MTA
Message Transfer Agent; the main component of an SMTP server that is used to send and receive emails.

Multi-line Response
Commands that respond with multiple lines of information requested by the client, such as a list of users or mailboxes. For an example, run the Admin List command.

MX record
Mail exchange record, a DNS resource record indicating which message server handles email for a given domain. The host is specified as a name, not an IP address. The primary mail server is assigned a high preference level, while backup mail servers are assigned medium and low preference levels.

NAS
Network Attached Storage

NIS (Network Information Service)
A Sun service that provides a network naming database.

NIS Service
Allows Mirapoint systems to use NIS to perform user login authentication for IMAP and POP logins.

Offline mode
A feature of the IMAP service that allows users to download messages to their own computers. After transfer, the service deletes messages from the message store unless the user has specified otherwise. Then the user is logged out.

Online Mode
The default for IMAP service. Users access their mailboxes— reading, moving, and deleting messages—while their personal computer is connected to the server.

Outbound Message Router
A computer that can route email messages to computers outside your organization. Also known as a relay host.

Phishing
The act of attempting to trick someone into giving their confidential information via email. For example, sending a user an email falsely claiming to be an established, legitimate enterprise to trick the user into surrendering private information that can be used for identity theft.

PKI
Public Key Infrastructure; a technology that allows you to implement and manage data encryption for email, Web, VPNs, and more.

Polymorphic malware
Malware that can change its appearance and generate new malicious code in real-time

Policy
Mirapoint’s policy control and filtering capabilities allow administrators to capture both inbound and outbound messages and organize the archive by sender, recipient, department or keywords. (See Mirapoint RazorSafe)

POP (Post Office Protocol)
A networking protocol that allows users to retrieve and download their email messages using the POP3 protocol.

POP Service
A service that lets users retrieve their email messages using the Post Office Protocol version 3 (POP3). Unlike the IMAP service, the POP service does not allow access to multiple mailboxes; users can access only their own inboxes.

POP3
Post Office Protocol version 3

Proxy
One entity acting for another, for example a web caching proxy or a firewall security proxy. In the Mirapoint context, a message switch acts as a proxy for message servers. This allows distribution of user mailboxes among multiple message servers while hiding the details of which message server was used.

Proxy mode
In this mode, the message switch acts as a proxy (or substitute) for the real message server. This involves LDAP, which is set from the CLI (command-line interface).

Quarantine
The act of making a file unavailable to the intended recipient so it can be examined to determine whether it should be delivered. Mirapoint's RazorGate allows quarantine for detected spam (Junk Mail Manager) keeping junk mail out of the user's inbox, thereby protecting core messaging resources. Mirapoint uses three major types of quarantine: Anti-Spam, Anti-Virus, and Junk Mail Manager.

Quarantine (Anti-Spam)
Filter-matching, or spam-tagged, messages are diverted to a folder where they may be examined by a Quarantine Administrator (role required) and may be released back into the mail stream for delivery to the intended recipients.

Quarantine (Anti-Virus)
Infected messages are diverted to a folder where they may be examined. RAPID antivirus scanned messages may be released for re-scanning by a Quarantine Administrator.

Quarantine (Junk Mail Manager)
Spam messages are diverted to a special interface, Junk Mail Manager, where end-users can examine and release them for delivery to their inbox, if they want.

Quota
The maximum disk space allowed for an account. User quotas within delegated domains are also supported. For example, a quota of two megabytes can be set for the user.hog account.

RADIUS (Remote Authentication Dial-In User Service)
A plaintext authentication method that uses secret-key encryption for communication between the Mirapoint system and a remote host that stores a password database.

RAID (Redundant Array of Independent Disks)
A set of cooperating disks that Mirapoint systems use for mass storage. Data redundancy provides insurance against failure. There are several different variations of RAID, including level 1 mirroring (RAID-1) and level 5 block parity (RAID-5) file or spyware to a folder that is not easily accessible by regular file management utilities.

RAPID Anti-Spam and Anti-Virus
Real-Time spam and virus orotection from Mirapoint. Mirapoint’s RAPID Anti-Spam technology continuously utilizes information collected on a global basis from network probes to identify and block spam outbreaks in real-time. Mirapoint’s RAPID Anti-Virus technology adds an additional layer of real-time protection.

RazorGate
Mirapoint's email security appliance that delivers effective multi-layered protection from spam, virus, and hacker attacks.

RazorSafe
The RazorSafe™ from Mirapoint, when functioning passively and discretely copies all email messages sent or received within an organization, indexes the messages and places them into a permanent archive. The message archive is backed up securely to tape and then deleted from the originating journal mailbox.

Regulatory Compliance
Industry regulations and national laws requiring enterprises to better manage, secure, store and archive their email messages. Some of these regulations, such as Sarbanes-Oxley, apply to public companies in all industries and are even followed by many private companies looking to be acquired or file for an IPO. Other regulations, such as HIPAA, Basel II and FISMA apply to specific industries.

Relay Domain
A DNS domain from which your Mirapoint system accepts messages for relay to other computers. You must specify as relay domains the DNS domains (or IP address prefixes) for all email clients of your Mirapoint system.

Relay host
A computer than routes email to computers outside your organization. Specified as a fully qualified domain name. Commonly, the relay host is a firewall computer configured so it can deliver mail directly to any Internet host. Also known as an outbound message router.

Report list
A distribution list that receives system status reports that summarize email traffic and system load patterns. The two lists are: daily-reports and weekly-reports.

RMT (Remote Magnetic Tape)
An over-the-network protocol used for backing up a Mirapoint system to a storage device on a remote Unix system. To start RMT backup and restore from a Mirapoint system, you issue Backup and Restore commands from the CLI (command-line interface).

SAN
Storage Area Network

Selective Boot Reinstallation
Installing the Mirapoint system software from a CD-ROM or LS-120 diskette, allowing you to leave the installation media in the system drive in case disaster recovery is required.

Serial Console
A method for configuring your Mirapoint system’s network software. You can use this when you connect a terminal (or PC running a terminal emulator) to the “Console” serial port on your Mirapoint system back panel.

Service Reporting
A feature that sends email alerts and reports to Mirapoint Customer Service. It automatically informs Mirapoint when a serious problem such as a disk failure occurs.

Session key
A private security code that SSL uses to encrypt data exchanged during a single session. Derived from the key-exchange key.

S/MIME
Secure Multipurpose Internet Mail Extensions

SMTP (Simple Mail Transfer Protocol)
Protocol used by the delivery service that receives email for delivery to local mailboxes and transmits outgoing email to other computers.

SMTP Authentication
Extends SMTP to include authentication step through which the client effectively logs in to the mail server during the process of sending mail.

SMTP Service
Software that runs on a computer (the server) and is responsible for sorting, forwarding, adding, and storing messages.

SNMP (Simple Network Management Protocol)
Permits network management software to monitor selected Mirapoint system information.

SNMP service
Allows SNMP clients to monitor selected information about the Mirapoint system and other systems. Monitored information is specified by the Management Information Base (MIB).

Social engineering
The act of attackers acquiring information from trusting people and using it for malicious purposes.

Spam
Commercial or other junk email.

Spoofing
An attempt to gain access to a system by posing as an authorized user.

Spyware
Programs downloaded, oftentimes unintentionally, that run in the background and spy on user’s Internet habits or, worse, send out confidential personal or corporate information.

SSL
Secure Sockets Layer; a protocol used for data encryption, among other things, that is now being replaced by TLS.

SSH (Secure Shell)
Provides data privacy over networks for login connections. Mirapoint systems offer SSH security for connections to the administration CLI (Command-Line Interface).

SSL (Secure Sockets Layer)
Provides data privacy over networks for network socket connections. Mirapoint systems offer SSL security for the administration, IMAP, and POP services. Strong SSL utilizes a much longer encryption string than weak SSL, and is implemented in domestic markets. Weak SSL is implemented in international markets.

Stand-Alone Message Appliance
Hardware that both routes and stores messages for all email users in your organization.

Striping
Storing consecutive blocks of a file on different disks in the RAID array at the same seek position on each disk drive. This greatly improves read performance for large files.

System Log
A detailed log of messages generated by the system that you access from the Mirapoint Suite interface by clicking Logs > System Log. The system keeps these logs for seven days.

TCO
Total Cost of Ownership (TCO). Mirapoint offers the lowest TCO, 3 times less than Microsoft Exchange (see Radicati Research report).

Threat
An indication or expression of intent to cause disruption or damage to a computer or email system.

TLS
Transport Layer Security; a protocol used for data encryption, among other things, that is being incorporated into more email clients, servers, and perimeter security applications.

Trojan horse
A program typically delivered by email that masquerades as a legitimate executable file such as a screen saver, a game, or a graphics file and contains embedded malicious code that can harm the local computer or network by deleting files, stealing passwords, or even installing keyboard logging or network analysis programs to be used for malicious purposes.

Trust marks
An image that is recognizable online to consumers that enables them to verify a business’s legitimacy.

UBE
Unsolicited Bulk email

UCE (Unsolicited Commercial Email)
Unsolicited bulk email whose purpose is to promote a product, service, or philosophy. Also called junk mail, or unsolicited bulk email. UCE is an increasingly expensive nuisance for both email users and administrators.

User
Someone who does not have administration privileges, but has the capability to change account settings, manage a mailbox, change the password, set up message filters, and control forwarding and automatic reply for an account.

UMA
Unified Messaging Architecture; an emerging messaging application that combines email with voice mail, instant messaging, faxing, and document sharing so that users only have one inbox to manage.

Virus
A program that attaches itself to executable files and is propagated via email or some form of storage media designed to cause computers to crash, erase data, and even drain batteries in PDAs.

VPN
Virtual Private Network

Vulnerability
A weakness that can be exploited either maliciously or accidentally to cause disruption or damage to a computer or email system.

WAPmail Direct
Utilizes the Wireless Access Protocol (WAP) to allow for Webmail Direct display on WAP-enabled devices. Currently, WAPmail Direct offers a subset of Webmail Direct functionality. Creating mailboxes, setting preferences, and deleting messages are a few of the functions that must be performed in Webmail, but apply to WAPmail once implemented.

WebCalDirect
Utilizes a standard web browser to access, display, and enter personal calendar information from your Mirapoint mail account. Webcal Direct requires a license.

WebMail
A method of accessing email over the Internet through a standard Web browser interface.

WebMail Direct
Utilizes a standard web browser to access and display messages from your Mirapoint mail account. Webmail Direct requires a license, but also supports WAPmail access.

Worm
A type of self-propagating program that travels across computer networks and exploits known system vulnerabilities causing computers and even entire networks to stop working.

Zero Day Virus Protection
Mirapoint’s RAPID Anti-Virus engine to offers zero hour protection, in which viruses are identified within two minutes of an outbreak, providing the most comprehensive protection available.

Zero Downtime Migration
Mirapoint offers the industry’sfirst patent-pending Zero Downtime email Migration Guarantee. Only Mirapoint has the proven experience and technology to quickly and effectively migrate email—without downtime or data loss. The migration process is rapid and transparent to users so you can continue business as usual. Mirapoint uses a repeatedly proven method to copy email data using the IMAP protocol while the existing server is in production with no impact on users.