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ACL (Access Control
List)
A list of users and the operations
(read, write, mail, admin) that each user is allowed
to perform on a mail folder.
Address Book
An automated email address directory that allows you
to address your messages easily. Generally comes in
personal and public versions.
Administration Protocol
(admind)
Is an ASCII protocol
that provides a scripting interface for Mirapoint
system adiministration.
Administration Service
Provides a mechanism for adding user accounts and
mailboxes and for managing system services. It
communicates with most services using the Mirapoint
administration protocol.
Administration Suite
Provides
a web-based interface for administrators, helpdesk
and domain administrators, and ordinary users. Only a
web browser is required to access the Administration
Suite. Administrators can perform a wind range of
tasks for managing a Mirapoint System. Helpdesk and
domain administrators can administer delegated
domains. Users can manage their mailboxes, change
passwords, set up message filters and control
forwarding or automatic reply for their accounts.
Administrator
A user with
special system privileges whose job it is to manage
most aspects of the Mirapoint system.
Allowed Senders
Lists of email addresses, IP addresses, or domain
names that can be trusted to send messages into your
system.
Archive
An archive is a collection of computer files that
have been packaged together for backup, to transport
to some other location, for saving away from the
computer so that more hard disk storage can be made
available, or for some other purpose. An archive can
include a simple list of files or files organized
under a directory or catalog structure (depending on
how a particular program supports archiving).
Anti-Spam
A software program designed to identify and remove a
known or potential spam mail.
Anti-Virus
A software program designed to identify and remove a
known or potential computer virus.
Appliance
A self-contained computer system specialized for
network use. Its applications are pre-installed.
Mirapoint appliances were built from the ground up to
work together with one purpose in mind: providing
secure messaging functionality. Our appliance-based
approach optimizes performance, reliability and
cost-effectiveness.
Authentication
The
verification of the user's identity when logging onto
a system. Users are required to enter their login
name and password. Encryption and ticket-granting
services can be employed as more secure
authentication methods.
Authentication Database
The
repository where user account data is stored.
Authentication Method
The way
in which user data is validated. Mirapoint systems
support several authentication methods, including
LDAP, Kerberos, and plaintext.
Automatic Reply
A feature
that can be turned on (or off) to send a customized
message to all incoming messages. This is useful for
notifying people when you are on vacation or away
from your mail.
Bayesian
Filtering
A type of spam filtering that analyzes the language
used in emails and fine tunes its own filters over
time specific to an individual email address or
user.
Backup-Alerts and
Backup-Status
Distribution lists for the backup subsystem. Members
of the backup-alerts distribution list receive a
message whenever the backup or restore media requires
attention. After a backup or restore completes,
members of the backup-status list receive a message
indicating either success or a reason for
failure.
Blocked Domain
A DNS domain
from which the SMTP service refuses to accept
messages. The Mirapoint system lets you explicitly
block mail from domains known to originate or relay
unacceptable amounts of junk mail (see UCE).
Blocked Senders
Lists of IP addresses and/or domain names of known
spammers and open Simple Mail Transfer Protocol
relays.
Broadcast Folder (mailbox)
A shared mailbox used for making announcements to all
users on a server. New messages in the announcement
mailbox get inserted into a user’s mailbox at
login.
Business
Continuity
Business continuity describes the processes and
procedures an organization puts in place to ensure
that essential functions can continue during and
after a disaster.
Catch
Rate
The amount of spam caught by an email security
application. The Mirapoint RazorGate appliance uses a
multi-layered approach to achieve a 98 percent catch
rate.
CLI (Command-Line Interface)
A keyword-based interactive environment offering a
set of commands for administering your Mirapoint
system.
Class of Service Controls
Administration that defines what services are offered
to individual users and domains. The Mirapoint
RazorGate includes powerful, Class-of-Service
(COS) controls that let administrators quickly and
easily define what COS.
Content
The portion of an
email message that is content; human-readable text
divided into a header and the message body.
Content Filtering
Applications
A method of email filtering that looks at specific
words and attachments to determine whether a message
is spam or contains sensitive information that needs
to be blocked, quarantined, or logged.
Daily-Reports
A distribution
list that receives detailed information at midnight
about email traffic and system events.
Default Router
The primary IP router (also called gateway) that
controls packet traffic into and out of a subnet.
Degraded Mode
When a disk fails and there is no hot spare disk, the
RAID system reconstructs missing data as needed in
response to user requests. Because on-the-fly
reconstruction is computationally intensive,
performance is degraded.
Delegated Administrator
A person who has administration privileges for a
delegated domain. The delegated administrator can
perform common tasks such as adding users, deleting
users, or setting passwords. Distribution lists
(specific to the delegated domain) can also be
established and maintained.
Delegated Domain
Fully administrable DNS domain that behaves like the
primary domain; useful for mail outsourcing by
service providers.
Delivery
One of the ways a message can be added to a mailbox.
Only the SMTP service can deliver a message to a
mailbox—this is what happens when someone sends
a message addressed to that user. Insertion is
another method for adding a message to a mailbox; it
occurs during copy and move operations.
Disaster Recovery
Describes how an organization is to deal with
potential disasters. Mirapoint
offers the following solutions for disaster recovery:
Cold Backup and a Wide Area Site Replication.
Disconnected Mode
Used by the IMAP service. When users download
messages to their own computer and log out, messages
stay in the message store. Users can then modify the
local copies of their mailboxes. The next time they
log into IMAP, the service updates the message store
with the changes they made to local copies.
Disk Mirroring
In RAID-1 configurations, two disks have exactly the
same layout. This arrangement is also called plexing.
See RAID.
Distribution List
A named list of email addresses (user accounts with
mailboxes). When you send a message to a distribution
list, the message is sent to all the addresses on the
list.
DHA
Directory Harvest Attack; a method used to glean
email addresses from an email server in order to
build a spam database.
DMZ
De-Militarized Zone; a segment of a network that is
neither the private side nor the public side but
rather an independent segment altogether (typically a
third Ethernet connection on a firewall) where email
and Web servers are often placed.
Directory Server
A network server that provides a directory service or
naming service.
DoS
Denial of Service; a type of network attack that
floods a host with attack packets to exhaust its
resources preventing it from responding to legitimate
requests.
DNS (Domain Name System)
A
common method used for establishing Internet
addresses so mail can reach its correct system
destination. An example of a domain name (not
including host name) is example.com. A sample user
email address is whozit@example.com.
DNS Domain Name
The DNS domain name of your local network (for
instance, example.net). Domain names are
case-insensitive.
DNS Server
Domain Name System (DNS) server, which provides IP
address to host name lookup, among other
information.
Domain Keys Identified Mail
Domain Keys Identified Mail (DKIM) is an email
authentication proposal that strengthens user
protection from email forgery, and increases
accountability for spam and phishing scams.
Domain Signatures
Using the Domain Set Signature command,
administrators can append a signature to all messages
sent from a delegated domain or from the primary
domain. This is useful for affixing copyright
information, disclaimers, or advertisements.
Domain-Wide Filters
Using the CLI, administrators can set up filtering
rules on a domain-wide basis by specifying the domain
name rather than a user name. Domain-wide filters are
executed before any user filters, but domain-wide
filters cannot preclude execution of user filters.
See also filter.
Email
Alert
A message the monitoring subsystem sends when a fault
occurs. An email alert is sent to all members of some
distribution list. The administrator receives all
email alerts by default.
Email Backup
Application that allows copying files or databases so
that they will be preserved in case of equipment
failure or catastrophe or for legal/compliance audit
purposes. (see
Mirapoint RazorSafe)
Email
Encryption
The process of using a mathematical algorithm to
jumble data into ciphertext so that it cannot be read
until it is decrypted.
Email Filter
An email filter is a program that is used to detect
unsolicited and unwanted email and prevent those
messages from getting to a user's inbox.
Email Migration
Moving email messages and application from one
computer to another. Mirapoint offers the first
patent pending
Zero Downtime Migration.
Email Reputation
Email senders are graded on their practices and
assigned a reputation score based on several
variables, such as complaint rates, volume of mail
sent and response to unsubscribe requests. Mirapoint
RazorGate provides reputation-base filtering.
Email Retention
Archiving and management of past business
communications that take place via email.
Envelope
The portion of a message that contains
machine-readable information that helps email systems
deliver the message.
Failover
See hot standby for failover.
Farm
A group of centrally administered systems. Mirapoint
offers the Messaging Infrastructure Manager (MIM) for
this approach to single-point administration.
Fault
An error detected or generated by the Mirapoint
system. When a fault occurs, the monitoring system
sends an email alert to members of the system-alerts
distribution list, and the client application’s
Health Monitor form displays the fault.
Filter
Provides the ability for individual users to
eliminate unwanted junk mail, or UCE. See message
filters.
Forwarding
A feature that allows users to automatically forward
incoming messages to a different address. This is
useful for changing work location or for
consolidating mailboxes. Administrators can control
message forwarding for individual users.
Full Name
The first and last name of the person using an
account. The full name, limited to 80 characters,
appears in message headers.
Fully Qualified Domain Name
A complete system name that includes the names of a
host, possible subnets, organization domain, and the
top-level domain name. For example,
k9.eng.example.com is fully qualified, whereas k9.eng
is not.
Group
calendar
Mirapoint's group calendar gives end-users the
ability to collaborate on managing appointments,
events and resources as part of a portfolio of other
mission-critical messaging services.
Header
Contains information about the email message, such as
the date and time the message was sent, the return
address of the sender, and the address of the
recipient. Internet RFC 822 defines the format of
email headers.
Health Monitor
A form in the administration client that you use to
see information about the current state of the
system, storage subsystem, UPS, cooling fan, voltage,
and temperature.
Heuristics filtering
A type of spam filtering that works by trial and
error, checking for various known spam
characteristics such as well-known phrases, forged
email headers, and larger-thannormal fonts that might
signal that a message is spam
HIPAA
Health Insurance Portability and Accountability Act
of 1996; enacted, in part, to help protect the
privacy and security of personal healthcare
information.
Image-Based
Backup
A kind of backup that has much better speed than
message-based backup, but that does not allow
incremental or selective operation. Image-based
restore cannot be performed while messaging services
are running.
IMAP (Internet Message Access
Protocol)
Networking protocol used for retrieving and managing
email messages, passed between a message server and
its clients.
IMAP Service
A service that lets users retrieve and manage their
email messages, stored on a server, using the IMAP4
protocol.
IMR
Internet Message Router. See message router.
Inbound Message Router
A router that sits between the Internet and your
network, delivering messages from the outside to
appropriate mail store systems within your
enterprise. An inbound message router may also filter
out unsolicited email from specified domains. It can
scan email traffic for viruses, cleaning or
quarantining them as required.
Inbox
The main mailbox associated with each user’s
account. This is where email messages addressed to
the user are delivered. The inbox and user usually
have the same name.
Industry
Standards
A format that has been approved by a recognized
standards organization or by the industry. All
Mirapoint products and services are built on industry
standards and protocols including Post Office
Protocol (POP), Internet Message Access Protocol
(IMAP), HyperText Transfer Protocol (HTTP), Simple
Mail Transfer Protocol (SMTP) and Lightweight
Directory Access Protocol (LDAP); Mirapoint’s
messaging products are also compatible with almost
any commonly-used email client.
Insertion
One of the ways a
message can be added to a mailbox. A message can be
inserted into a mailbox using an IMAP client to move
or copy the message. Delivery is the other method for
adding a message to a mailbox; it is managed by
SMTP.
IP Address
The Internet
Protocol (IP) address assigned to a system, including
your Mirapoint box, expressed in dotted-quad notation
(such as 192.168.0.28).
Junk Mail Manager
(JMM)
Mirapoint Junk Mail Manager
addresses the evolving spam landscape and
false-positive factor with individual quarantine
mailboxes deployed on the edge security
appliance.
Kerberos
An authentication
method that provides encryption security for login
sessions.
Key-Exchange Key
A long
public key that SSL uses to establish a short session
key, which is used to encrypt data exchanged during
an SSL session.
LDAP (Lightweight
Directory Access Protocol)
A networking
protocol that allows for remote database search and
retrieval of information. Mirapoint systems use LDAP
for authentication, routing, and proxying.
LDAP Database
A repository for storing information that can be
accessed using LDAP. With this type of database you
can centralize the storage of email routing data,
login authentication data for users in your
organization, and store client proxy data.
Login Name
A unique, case-sensitive text string by which users
are identified on the system. Login names must have
at least one character but no more than 80
characters.
Logs
Detailed daily logs of email traffic and other system
events; see mail log and system log.
Mailbox
A container for storing email messages. With IMAP,
mailboxes can contain other mailboxes in addition to
messages.
Mail client
A program that runs on your computer (the client) and
that allows you (the user) to create, send, and
receive email.
Mail domains
Non-primary DNS domains for which a Mirapoint system
accepts messages; useful when changing a company
name.
Mail folder
A mailbox that can contain only mailboxes or other
mail folders. The Mirapoint administration client
uses folder icons to represent mail folders.
Mail log
A detailed log showing message statistics that you
access from the Mirapoint Suite. The system stores
mail logs for seven days.
Mail Server
Software that runs on a computer (the server) and is
responsible for sorting, forwarding, adding, and
storing messages. A mail server can also be a
database that stores information about the various
user accounts it serves. A mailbox that can contain
only mailboxes or other mail folders. The Mirapoint
administration client uses folder icons to represent
mail folders.
MailHurdle
Mirapoint’s MailHurdle runs in the RazorGate
appliance at the very edge of the network off-loading a
majority of spam traffic (up to 98% of spam) before
it enters an organizations network
Malware
Malicious software; viruses, worms, and Trojan horses
that are often transmitted via email that can cause
computer and network problems including stealing,
corrupting, or deleting information.
Masquerade
A DNS domain appended to all unqualified addresses in
message headers—addresses not containing the at
sign (“@”). If a relay host is specified,
masquerade affects message headers.
Message-Based Backup
A kind of backup that allows incremental backup and
selective backup of specific mailboxes. Message-based
restore also can be performed while messaging
services are running. Contrast with image-based
backup.
Message body
Contains the substance of an email
message—information the sender communicates to
the recipient. This information can be encoded in
ASCII, or in some format defined by a Multipurpose
Internet Mail Extensions (MIME) type.
Message filters
Provide per-user or per-domain processing
capabilities for incoming mail. Filter rules contain
a pattern that can either match or not match a
message, and an action to take for the message
(deliver, move, or discard). Users can modify their
own message filters. Domain administrators can modify
message filters for their domains.
Message Router
Applies information specifying how to route messages
to all users in your organization, but does not store
messages.
Message Server
One of possibly many Mirapoint systems that store
messages for email users in your organization.
Messages can be sent to a message server by a message
router.
Message Store
The file system that stores messages sent to a
Mirapoint system.
Message Proxy
Mediates user access to multiple message servers
distributed across the network.
MIM (Messaging Infrastructure
Manager)
A centralized console through which administrators
can manage multiple systems through a single
interface. Commands are provided for LDAP
interaction, initial setup, user and mailbox
provisioning, load balancing, and domain management.
See also farm.
MIME (Multipurpose Internet Mail
Extensions)
A protocol that allows you to incorporate multimedia
attachments to email messages. These include still
images, movie clips, sound files, binaries, and text
files.
Metamorphic Malware
Malware that can change its behavior during
propagation, making prevention and detection that
much more difficult.
MIME
Multipurpose Internet Mail Extensions
Management Console
Mirapoint messaging appliances provides a simplified
web based management console that allows the
administrator to configure the system and monitor
operations.
Message Server
Mirapoint Message Server™ is a solid
foundation for a secure messaging infrastructure,
providing a standards-based platform that
intelligently serves, secures and manages messages
with multi-mode client access.
MOS™ (Messaging Operating
System™)
Delivered as a single software image and provides the
industry’s only tight integration and
optimization of both Operating System (OS) and
application components. As a result, customers get a
higher quality product and do not need to worry about
keeping up with individual patches and updates.
MTA
Message Transfer Agent; the main component of an SMTP
server that is used to send and receive emails.
Multi-line Response
Commands that respond with multiple lines of
information requested by the client, such as a list
of users or mailboxes. For an example, run the Admin
List command.
MX record
Mail exchange record, a DNS resource record
indicating which message server handles email for a
given domain. The host is specified as a name, not an
IP address. The primary mail server is assigned a
high preference level, while backup mail servers are
assigned medium and low preference levels.
NAS
Network Attached Storage
NIS (Network Information
Service)
A Sun service that provides a network naming
database.
NIS Service
Allows Mirapoint systems to use NIS to perform user
login authentication for IMAP and POP logins.
Offline mode
A feature of the IMAP service that allows users to
download messages to their own computers. After
transfer, the service deletes messages from the
message store unless the user has specified
otherwise. Then the user is logged out.
Online Mode
The default for
IMAP service. Users access their mailboxes—
reading, moving, and deleting messages—while
their personal computer is connected to the
server.
Outbound Message Router
A computer that can route email messages to computers
outside your organization. Also known as a relay
host.
Password
A secret text string known to the user. When users
log into some Mirapoint service, they must specify
both login name and password to prove their identity.
Phishing
The act of attempting to trick someone into giving
their confidential information via email. For
example, sending a user an email falsely claiming to
be an established, legitimate enterprise to trick the
user into surrendering private information that can
be used for identity theft.
PKI
Public Key Infrastructure; a technology that allows
you to implement and manage data encryption for
email, Web, VPNs, and more.
Polymorphic malware
Malware that can change its appearance and generate
new malicious code in real-time
Policy
Mirapoint’s policy control and filtering
capabilities allow administrators to capture both
inbound and outbound messages and organize the
archive by sender, recipient, department or keywords.
(See Mirapoint
RazorSafe)
POP (Post Office Protocol)
A networking protocol that allows users to retrieve
and download their email messages using the POP3
protocol.
POP Service
A service that lets users retrieve their email
messages using the Post Office Protocol version 3
(POP3). Unlike the IMAP service, the POP service does
not allow access to multiple mailboxes; users can
access only their own inboxes.
POP3
Post Office Protocol version 3
Proxy
One entity acting for another, for example a web
caching proxy or a firewall security proxy. In the
Mirapoint context, a message switch acts as a proxy
for message servers. This allows distribution of user
mailboxes among multiple message servers while hiding
the details of which message server was used.
Proxy mode
In this mode, the message switch acts as a proxy (or
substitute) for the real message server. This
involves LDAP, which is set from the CLI
(command-line interface).
Quarantine
The act of making a file unavailable to the intended
recipient so it can be examined to determine whether
it should be delivered. Mirapoint's
RazorGate allows quarantine for detected spam
(Junk Mail Manager) keeping junk mail out of the
user's inbox, thereby protecting core messaging
resources. Mirapoint uses three major types of
quarantine: Anti-Spam, Anti-Virus, and Junk Mail
Manager.
Quarantine (Anti-Spam)
Filter-matching, or spam-tagged, messages are
diverted to a folder where they may be examined by a
Quarantine Administrator (role required) and may be
released back into the mail stream for delivery to
the intended recipients.
Quarantine (Anti-Virus)
Infected messages are diverted to a folder where they
may be examined. RAPID antivirus scanned messages may
be released for re-scanning by a Quarantine
Administrator.
Quarantine (Junk Mail
Manager)
Spam messages are diverted to a
special interface, Junk Mail Manager, where end-users
can examine and release them for delivery to their
inbox, if they want.
Quota
The maximum disk space allowed for an account. User
quotas within delegated domains are also supported.
For example, a quota of two megabytes can be set for
the user.hog account.
RADIUS (Remote Authentication
Dial-In User Service)
A plaintext authentication method that uses
secret-key encryption for communication between the
Mirapoint system and a remote host that stores a
password database.
RAID (Redundant Array of Independent
Disks)
A set of cooperating disks that Mirapoint systems use
for mass storage. Data redundancy provides insurance
against failure. There are several different
variations of RAID, including level 1 mirroring
(RAID-1) and level 5 block parity (RAID-5) file or
spyware to a folder that is not easily accessible by
regular file management utilities.
RAPID
Anti-Spam and Anti-Virus
Real-Time spam and virus orotection from Mirapoint.
Mirapoint’s RAPID Anti-Spam technology
continuously utilizes information collected on a
global basis from network probes to identify and
block spam outbreaks in real-time. Mirapoint’s
RAPID Anti-Virus technology adds an additional layer
of real-time protection.
RazorGate
Mirapoint's email security appliance that delivers
effective multi-layered protection from spam, virus,
and hacker attacks.
RazorSafe
The
RazorSafe™ from Mirapoint, when functioning
passively and discretely copies all email messages
sent or received within an organization, indexes the
messages and places them into a permanent archive.
The message archive is backed up securely to tape and
then deleted from the originating journal
mailbox.
Regulatory Compliance
Industry regulations and national laws requiring
enterprises to better manage, secure, store and
archive their email messages. Some of these
regulations, such as Sarbanes-Oxley, apply to public
companies in all industries and are even followed by
many private companies looking to be acquired or file
for an IPO. Other regulations, such as HIPAA, Basel
II and FISMA apply to specific industries.
Relay Domain
A DNS domain
from which your Mirapoint system accepts messages for
relay to other computers. You must specify as relay
domains the DNS domains (or IP address prefixes) for
all email clients of your Mirapoint system.
Relay host
A computer than routes email to computers outside
your organization. Specified as a fully qualified
domain name. Commonly, the relay host is a firewall
computer configured so it can deliver mail directly
to any Internet host. Also known as an outbound
message router.
Report list
A distribution list that receives system status
reports that summarize email traffic and system load
patterns. The two lists are: daily-reports and
weekly-reports.
RMT (Remote Magnetic Tape)
An over-the-network protocol used for backing up a
Mirapoint system to a storage device on a remote Unix
system. To start RMT backup and restore from a
Mirapoint system, you issue Backup and Restore
commands from the CLI (command-line interface).
SAN
Storage Area Network
Selective Boot Reinstallation
Installing the Mirapoint system software from a
CD-ROM or LS-120 diskette, allowing you to leave the
installation media in the system drive in case
disaster recovery is required.
Serial Console
A method for configuring your Mirapoint
system’s network software. You can use this
when you connect a terminal (or PC running a terminal
emulator) to the “Console” serial port on
your Mirapoint system back panel.
Service Reporting
A feature that sends email alerts and reports to
Mirapoint Customer Service. It automatically informs
Mirapoint when a serious problem such as a disk
failure occurs.
Session key
A private security code that SSL uses to encrypt data
exchanged during a single session. Derived from the
key-exchange key.
S/MIME
Secure Multipurpose Internet Mail Extensions
SMTP (Simple Mail Transfer
Protocol)
Protocol used by the delivery service that receives
email for delivery to local mailboxes and transmits
outgoing email to other computers.
SMTP Authentication
Extends SMTP to include authentication step through
which the client effectively logs in to the mail
server during the process of sending mail.
SMTP Service
Software that runs on a computer (the server) and is
responsible for sorting, forwarding, adding, and
storing messages.
SNMP (Simple Network Management
Protocol)
Permits network management software to monitor
selected Mirapoint system information.
SNMP service
Allows SNMP clients to monitor selected information
about the Mirapoint system and other systems.
Monitored information is specified by the Management
Information Base (MIB).
Social engineering
The act of attackers acquiring information from
trusting people and using it for malicious
purposes.
Spam
Commercial or other junk email.
Spoofing
An attempt to gain access to a system by posing as an
authorized user.
Spyware
Programs downloaded, oftentimes unintentionally, that
run in the background and spy on user’s
Internet habits or, worse, send out confidential
personal or corporate information.
SSL
Secure Sockets Layer; a
protocol used for data encryption, among other
things, that is now being replaced by TLS.
SSH (Secure Shell)
Provides data privacy over networks for login
connections. Mirapoint systems offer SSH security for
connections to the administration CLI (Command-Line
Interface).
SSL (Secure Sockets Layer)
Provides data privacy over networks for network
socket connections. Mirapoint systems offer SSL
security for the administration, IMAP, and POP
services. Strong SSL utilizes a much longer
encryption string than weak SSL, and is implemented
in domestic markets. Weak SSL is implemented in
international markets.
Stand-Alone Message Appliance
Hardware that both routes and stores messages for all
email users in your organization.
Striping
Storing consecutive blocks of a file on different
disks in the RAID array at the same seek position on
each disk drive. This greatly improves read
performance for large files.
System Log
A detailed log of messages generated by the system
that you access from the Mirapoint Suite interface by
clicking Logs > System Log. The system keeps these
logs for seven days.
TCOTCO
Total Cost of Ownership (TCO). Mirapoint offers the
lowest TCO, 3 times less than Microsoft Exchange.
Threat
An indication or expression of intent to cause
disruption or damage to a computer or email
system.
TLS
Transport Layer Security; a protocol used for data
encryption, among other things, that is being
incorporated into more email clients, servers, and
perimeter security applications.
Trojan horse
A program
typically delivered by email that masquerades as a
legitimate executable file such as a screen saver, a
game, or a graphics file and contains embedded
malicious code that can harm the local computer or
network by deleting files, stealing passwords, or
even installing keyboard logging or network analysis
programs to be used for malicious purposes.
Trust
marks
An image that is recognizable
online to consumers that enables them to verify a
business’s legitimacy.
UBE
Unsolicited Bulk email
UCE (Unsolicited Commercial
Email)
Unsolicited bulk email whose
purpose is to promote a product, service, or
philosophy. Also called junk mail, or unsolicited
bulk email. UCE is an increasingly expensive nuisance
for both email users and administrators.
User
Someone who does not
have administration privileges, but has the
capability to change account settings, manage a
mailbox, change the password, set up message filters,
and control forwarding and automatic reply for an
account.
UMA
Unified Messaging Architecture; an emerging messaging
application that combines email with voice mail,
instant messaging, faxing, and document sharing so
that users only have one inbox to manage.
Virus
A program that attaches itself to executable files
and is propagated via email or some form of storage
media designed to cause computers to crash, erase
data, and even drain batteries in PDAs.
VPN
Virtual Private Network
Vulnerability
A weakness that can be exploited either maliciously
or accidentally to cause disruption or damage to a
computer or email system.
WAPmail Direct
Utilizes the Wireless Access Protocol (WAP) to allow
for Webmail Direct display on WAP-enabled devices.
Currently, WAPmail Direct offers a subset of Webmail
Direct functionality. Creating mailboxes, setting
preferences, and deleting messages are a few of the
functions that must be performed in Webmail, but
apply to WAPmail once implemented.
WebCalDirect
Utilizes a standard web browser to access, display,
and enter personal calendar information from your
Mirapoint mail account. Webcal Direct requires a
license.
WebMail
A method of accessing email over the Internet through
a standard Web browser interface.
WebMail Direct
Utilizes a standard web browser to access and display
messages from your Mirapoint mail account. Webmail
Direct requires a license, but also supports WAPmail
access.
Worm
A type of self-propagating program that travels
across computer networks and exploits known system
vulnerabilities causing computers and even entire
networks to stop working.
Zero Day Virus Protection
Mirapoint’s RAPID Anti-Virus engine to offers
zero hour protection, in which viruses are identified
within two minutes of an outbreak, providing the most
comprehensive protection available.
Zero Downtime Migration
Mirapoint offers the industry’sfirst
patent-pending Zero Downtime email Migration
Guarantee. Only Mirapoint has the proven experience
and technology to quickly and effectively migrate
email—without downtime or data loss. The
migration process is rapid and transparent to users
so you can continue business as usual. Mirapoint uses
a repeatedly proven method to copy email data using
the IMAP protocol while the existing server is in
production with no impact on users.
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