Professional Services

A Proven Enterprise Track Record
Mirapoint’s experience with the deployment of Secure Messaging Infrastructures™ at companies like Volkswagen, RIM, Ford, the UK’s National Health Service and numerous other large organizations translates directly into a very important benefit for you: peace of mind.

Numerous new challenges that have emerged for messaging – spam, viruses, group collaboration, encryption/authentication, mission-critical reliability, regulatory compliance, the need to archive, and more. As a result, building a Secure Messaging Infrastructures™ can be a daunting task. Our professional services organization exists to ensure success, with a solution that meets all your current needs, and can grow as new needs arise.

Specifically, we can enhance our standard appliances with capabilities such as:
• intelligent policy-based filtering
• single sign-on
• full integration with existing directories or identity management systems
• custom Web-based client and management interfaces
• portal integration

Because of our years of experience in complex messaging environments and our up-to-the-minute awareness of new threats and challenges, we can also serve as your trusted advisor on best practices. We will keep your missioncritical systems running at the highest level of availability.

Secure Enterprise Messaging
Our security practice focuses on analyzing and eliminating the vulnerabilities of your messaging infrastructure. In addition to email borne viruses, Trojan horses, spyware and phishing attacks, we also address problems associated with outbound messages, such as the unauthorized transmission of sensitive information or the failure to comply with regulatory guidelines. Furthermore, we can tune your system so that measures you take in the area of security don’t create problems in the area of performance.

Comprehensive Situation Analysis
We begin developing your email service deployment plan by thoroughly analyzing your messaging requirements. Our plan covers every variable, including custom features, integration, deployment, operations, security audits, disaster recovery, capacity planning, emergency coverage, and special requirements you may have such as encryption/ authentication or mobile access. Our objective is to help you achieve the fastest possible deployment so you can realize a return on your investment as quickly as possible.

Zero-Downtime Migration
Our proven methodology lets you quickly, easily, and safely migrate from your legacy email solution, whether it’s Sendmail,® Openwave,® iPlanet, Novell,® Critical Path,™ Microsoft,® other commercial products, or freeware. We migrate all elements of a user’s email account, including the message store, individual preferences, mail filters, forwarding rules, and address book entries. Nothing gets lost in the transition, and an unlimited amount of data can be migrated. Our fail-safe approach includes rigorous quality assurance and detailed reconciliation reports to ensure accuracy and keep you informed.

Upgrading your Infrastructure
If you are a current Mirapoint customer, we can help you quickly and easily upgrade to new Mirapoint software features – with no disruption to your operations or users. If you want to expand your capabilities to meet new service requirements or increase system activity, our capacity planning services will achieve your objectives. In sum, we can take you into the future with a Secure Messaging Infrastructures™ that will evolve to meet your continuing needs.

Case Study

CHALLENGE:
The Ford Dealer organization wanted to replace its centralized email system with one that was more reliable and cost effective. It also wanted to implement additional services such as anti-virus and anti-spam that would be cost competitive and would not require additional integration.

SOLUTION:
Mirapoint migrated over 50,000 users’ email messages, folders and address books during a scheduled maintenance window with no disruption in service to a Mirapoint solution. The new infrastructure also included integrated anti-virus
and anti-spam.

RESULT:
The operating cost of the new email infrastructure is significantly less than the previous one, and end users (Ford Dealer employees) have noticed and commented on its reliability.

Pricing & Availability
Mirapoint PS services are available immediately and priced according to the individual project requirements. To learn more about Mirapoint PS and how your business can leverage the reliability and performance of Mirapoint messaging systems, please contact Mirapoint sales at 1-800-937-8118 or info@mirapoint.com.